Terms of Service

Last Updated: October 10, 2025

This website is operated by Knot Trying, LLC. Throughout the site, the terms “we”, “us”, “our” and “the Website” refer to Knot Trying and knottrying.com. By accessing or using the Website and purchasing or downloading any digital products offered on the Website (the "Digital Products"), you agree to be bound by these Terms of Service (the "Terms"). Please read these Terms carefully before using the Website.

1. Acceptance of Terms

By accessing the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website or purchase or download any Digital Products.  

2. Digital Products

The Website offers digital products for download, including but not limited to patterns, templates, guides, and other digital files related to crafting and similar activities. Upon successful payment, you will be granted a non-exclusive, non-transferable license to download and use the purchased Digital Products for your personal, non-commercial use only, unless explicitly stated otherwise in the product description.

3. Ordering and Payment

  • Orders: By placing an order through the Website, you are offering to purchase the selected Products under these Terms. All orders are subject to acceptance by Knot Trying.

  • Pricing: The prices for the Products are listed on the Website and are subject to change without notice. All payments are processed securely through our designated payment gateway.  

  • Payment: You agree to provide accurate and complete payment information. You are responsible for all applicable taxes and fees associated with your purchase.

  • Delivery: Upon successful payment, you will typically receive a link to download the Digital Product(s). This link may be provided on the order confirmation page or sent to the email address you provided during the purchase process. Please ensure your email address is accurate. For Physical Products, you will receive a confirmation email, followed by a fulfillment email containing tracking information when your order has shipped.

4. License and Usage Rights

  • Personal Use Only: Unless explicitly stated otherwise in the product description, the Digital Products are licensed to you for your personal, non-commercial use only. This means you may download, save, and use the Digital Products for your own individual projects and enjoyment.

  • Restrictions: You are strictly prohibited from:

    • Sharing, distributing, selling, sublicensing, or otherwise transferring the Digital Products to any third party.

    • Using the Digital Products for any commercial purposes, including but not limited to selling items made using the Digital Products, without explicit written permission from Knot Trying.

    • Removing or altering any copyright notices or watermarks included in the Digital Products.

    • Using the Digital Products in any way that violates these Terms or any applicable laws or regulations.

5. Intellectual Property

All Products and the content of the Website, including but not limited to text, graphics, logos, images, and software, are the intellectual property of Knot Trying or its licensors and are protected by copyright, trademark, and other intellectual property laws. Your purchase grants you a limited license to use the Digital Products as outlined in these Terms and does not transfer any ownership rights to you.

6. Refunds and Returns

6a. Digital Products

Due to the nature of digital products, which can be easily duplicated, all sales are final and no refunds will be issued unless there is a technical issue preventing you from accessing the purchased Digital Product. If you experience such an issue, please contact us with details of the problem, and we will make reasonable efforts to resolve it.

6b. Physical Products

We do not offer returns or exchanges.

Refunds are only offered to customers that receive the wrong items or damaged items. Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. Claims deemed an error on our part are covered at our expense. Please contact us within 7 days of delivery if you received an incorrect or damaged item.

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment (if and as applicable).

7. Third-party Links

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

8. Disclaimer of Warranties

THE WEBSITE AND THE DIGITAL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. KNOT TRYING DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE DIGITAL PRODUCTS WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KNOT TRYING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR THE DIGITAL PRODUCTS, EVEN IF KNOT TRYING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL KNOT TRYING'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE OR THE DIGITAL PRODUCTS EXCEED THE AMOUNT YOU PAID TO KNOT TRYING FOR THE APPLICABLE DIGITAL PRODUCT(S).  

10. Indemnification

You agree to indemnify, defend, and hold harmless Knot Trying and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms, your use of the Website or the Digital Products, or your violation of any law or the rights of a third party.  

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Website or the Digital Products shall be exclusively resolved in the state or federal courts located in Boulder County, Colorado, and you hereby consent to the jurisdiction of such courts.  

12. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Website. Your continued use of the Website or purchase or download of Digital Products after the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically for any updates.  

13. Termination

We may terminate your access to the Website and your license to use the Digital Products at any time, without cause or notice, if you violate these Terms. Upon termination, you must immediately cease all use of the Digital Products and destroy all copies in your possession or control.

14. Entire Agreement

These Terms constitute the entire agreement between you and Knot Trying regarding your use of the Website and the Digital Products and supersede all prior or contemporaneous communications and proposals, whether oral or written.

15. Contact Us

If you have any questions about these Terms, please contact us.